Terms & Conditions
Terms & Conditions
Welcome to Prime Merch Studios. By accessing or using our website, you agree to comply with and be bound by the following terms.
๐๏ธ General
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By using this website, you confirm that you are at least 18 years old or using it under parental supervision.
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We reserve the right to update or modify these terms at any time without prior notice.
๐ฆ Products & Orders
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All products listed are subject to availability.
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We reserve the right to cancel or refuse any order at our discretion.
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In case of pricing errors, we may cancel the order and issue a full refund.
๐ณ Payments
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All payments must be made in full at the time of purchase.
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We use secure third-party payment gateways to process transactions.
๐ Shipping
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Shipping timelines are estimates and may vary due to external factors.
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We are not liable for delays caused by courier partners or unforeseen circumstances.
๐ Returns & Refunds
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Returns and refunds are subject to our Return & Refund Policy.
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Claims without proper proof (such as unboxing video) may not be accepted.
โ ๏ธ Product Disclaimer
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Our products are collectibles and may have minor packaging imperfections.
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Colors and product appearance may slightly vary due to lighting and display differences.
๐งพ Intellectual Property
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All content on this website (images, videos, logos, text) belongs to Prime Merch Studios and may not be used without permission.
๐ซ Prohibited Use
You agree not to:
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Use the website for any illegal or unauthorized purpose
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Attempt to hack, disrupt, or misuse the platform
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Provide false or misleading information
๐ Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
๐ Governing Law
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These terms are governed by the laws of India, and any disputes will be subject to jurisdiction in Pune, Maharashtra).
๐ฉ Contact Us
For any queries or concerns, you can reach us at:
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WhatsApp: 7020897942
Payment Methods
Payment Methods
At Prime Merch Studios, we offer secure and convenient payment options to ensure a smooth shopping experience.
๐ณ Accepted Payment Options
We accept the following payment methods:
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UPI (Google Pay, PhonePe, Paytm, etc.)
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Credit Cards (Visa, MasterCard, RuPay)
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Debit Cards
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Net Banking (All major Indian banks)
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Wallets (Paytm, Mobikwik, etc.)
๐ต Cash on Delivery (COD)
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COD may be available on selected orders and locations
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Additional COD charges may apply
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We reserve the right to disable COD for certain high-value orders or customers
๐ Secure Payments
All transactions are processed through trusted and secure payment gateways, ensuring your personal and financial information is protected at all times.
โ ๏ธ Payment Issues
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If your payment fails but the amount is deducted, it will be automatically refunded by your bank within 5–7 business days
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For any payment-related issues, please contact us with your Order ID and transaction details